Operational Excellence

A culture dedicated to quality and execution.

Our Quality Policy

“At Berlin Packaging, we strive to have a positive impact on the income of our customers. This is done through providing packaging and service solutions that increase our customers' revenue, decrease their costs and/or improve their productivity. Along with having a positive impact on their income, we are committed to providing accurate and timely information and product to our customers while continuously looking for ways to improve our processes."

Proactive and Reactive Support

Berlin Packaging has a dedicated team of quality experts who are poised to deliver world-class proactive and reactive support to strengthen quality throughout your supply chain.

99% On-Time Delivery

Getting the product where you want it, when you need it, is essential. Berlin Packaging knows this, and we have a Quality objective to have our shipments on-time to our customers 99% of the time. We have a long track record of meeting this goal.

In-Spec Products

Quality is job #1. With our strong controls, on-site testing laboratory, and impatient attitude, we deliver reliable
in-spec product.

Award-Winning Enterprise System

Berlin Packaging operates with cutting-edge enterprise systems. We are powered by Oracle’s PeopleSoft suite and have been since 2001. This state-of-the-art system has been regularly updated to incorporate software and process improvements.

We have twice won CIO Magazine accolades for our creative and superior use of technology.

“Of the 400+ audits that I have completed, none of the companies mentioned ‘enhancing customer income’ as a part of their quality policy. Berlin… You are the first.”

– Perry Johnson, ISO Auditor