Our Commitment During the COVID-19 Crisis
The health and safety of our employees and the community remain our top priority. Our hearts go out to all who have been impacted by this crisis. As an essential business, our North American branches remain open, so that we may continue to serve our customers, who in turn use their packaging for food, medicine, home care products, and other necessities to help people respond to the COVID-19 virus.
COVID-19: Berlin Packaging Measures & Precautions
Work from Home
Consistent with social distancing recommendations from the Center for Disease Control (CDC) and other government authorities, all employees who can work from home have been directed to do so until further notice.
Government
We are taking precautions to protect our employees and following the guidance given by the CDC and other government authorities.
Communication
We have formed a COVID-19 task force to constantly monitor this fluid situation, and we will continue to provide regular updates to our internal team and our customers.
No Travel or Visits
We have prohibited all air travel, both international and domestic, and will not conduct any face-to-face meetings with customers or suppliers.
What Will You Notice?
Extra Motivation
You know us as a highly motivated company giving you the best service level possible. In this situation, we are united more than ever and determined to do everything necessary to get things done.
Slight Phone Delays
Since a lot of our colleagues will be working from home, we ask you to be a little more patient when calling the office. It could be that the phone rings a little bit longer than you'd expect from us.
Normal Email Activity
Email activity will be used as normal and serve as our main source of communication. Everyone in our organization will be available via email, and you will receive the same high-quality service as usual.
High Quality Sourcing Network
The supply of our products will continue. We have a tremendous sourcing network where our products can be delivered from multiple suppliers. Because of our knowledge and expertise, we are able to offer alternative solutions in 99% of cases. Your packaging solutions are in safe hands with us.
$100 Minimum Order Requirement
To bring you the best service possible, a minimum merchandise value of $100.00 is now required for all orders. Terms & Conditions