E3™ Approach

 

E3’s services can be grouped into five major areas, which correspond to the key steps any company goes through to create profit.

 

 

 

 

 

 

 

 

 

Strategic Planning

Deciding what business to compete in and how to do so.

 

• Business definition
• Situation assessment
• Vision and targets
• Strategies and actions
• Implementation planning and support

 

 

Operational Excellence

Producing products in the best, most profitable and efficient way possible.

 

• Customer needs analysis
• Item analysis
• Excellence blueprint

 

 

Sales & Marketing

Delivering your products to the marketplace.

 

• Customer segmentation
• Market analysis and trends
• Branding and product design
• Marketing and sales tactics

 

 

Support Services

Ensuring the back-office is best positioned to support the business mission.

 

• Financial systems and processes
• Loan and business-plan development
• IT infrastructure
• Human Resources procedures

 

 

Customer Experience

Looking at the business through the customer’s eyes and refining to best connect with customers.

 

• Customer-experience mapping
• Net Promoter Score and loyalty measurement