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Berlin Packaging Eliminates Customer Stockouts with 99% On Time Delivery -
First Vendor To Measure Shipping Performance
CHICAGO (August 2010) — Berlin Packaging announced that its 99% on-time delivery record of over 13,000 shipments per month of warehoused containers and closures reached over 6 years (or 74 consecutive months), ensuring that customers do not run out of critical packaging items. Berlin Packaging’s on-time delivery percentage is better than Federal Express’ published 2008 figure on delivery! Release of the figures makes Berlin Packaging the first supplier of rigid packaging to measure and report its on-time shipping performance, publicly. Berlin Packaging’s near-perfect shipping record is particularly significant in light of rising demand for packaging materials as the economy continues to recover. Sophisticated logistics capabilities are required to continually adjust inventory to anticipate and accommodate fluctuations in any customers’ packaging needs, guaranteeing an adequate supply of items that are warehoused on behalf of each customer even in the face of changing conditions. “A warehousing program is only as good as the inventory management capabilities of the packaging distributor. If the supplier runs out of stock, then there is no advantage to the customer,” noted Berlin Packaging’s Chief Operating Officer, Larry Rydzewski. “Just-in-time delivery is an ideal that is easier said than done, and 80 or 85% compliance with customers’ requested shipping schedules is not enough.”
Berlin Packaging began analyzing its delivery performance in mid-2003 as a means of evaluating its customer service. The company discovered a strong 95% on-time shipping record and then implemented new procedures to improve performance even further, first breaking the 99% barrier in mid-2004 and holding at that level or higher since then. This performance enables customers to avoid the costs of packaging stockouts, including machine downtime, low employee productivity and inability to fulfill orders, as well as to reduce their investment in safety stock. These benefits are in addition to the other advantages of an inventory stocking program, including the ability to eliminate carrying costs, as well as, reduce in-house storage requirements and eliminate shrinkage.
About Berlin Packaging
Berlin Packaging is North America’s largest stocking supplier of glass, plastic and metal containers and closures. Additionally, Berlin Packaging is the first hybrid, national rigid packaging supplier in North America to achieve ISO 9001:2000 certification. The company supplies billions of containers and closures to small and large customers nationwide. Its full service design division, Studio One Eleven, creates custom packages and graphics that “standout”. From around the world, Berlin Global Packaging Group provides global sourcing solutions from management to transportation and logistics. Berlin Financial Services offers flexible financing and competitive leasing opportunities for any equipment needs. Freund Container is Berlin Packaging’s “need-it-now” rigid and flexible packaging provider with no quantity requirements. E3, Berlin Packaging’s supply chain management system, helps customers by improving productivity (Efficiency), increasing sales (Earnings), and reducing customer expenses (Enhancement). Berlin Packaging is headquartered in Chicago and dozens of sales offices and supply centers across the United States.
For a recap of Berlin Packaging's breadth and depth of products, services and people, please visit our newly enhanced website, www.BerlinPackaging.com or consult with a packaging expert today by calling 1-800-2-BERLIN.
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